Frequently Asked Questions

Service Update

We regret to announce that Preclose will be discontinuing our services for both our GO! and Legacy platforms. Preclose Legacy will be available through June 30, 2022 and Preclose GO! will be available through December 31, 2022.

We have communicated this message to all of our current users, and remain committed to supporting our existing clients through this transition period. During this period, we will maintain the same levels of service and support that we have always offered. While we won’t be adding new features to the platform during this period, we are committed to supporting you, resolving critical defects, and working with you to efficiently transition off of the platform.

We sincerely regret the inconvenience this transition may cause for you. We know that your business relies on Preclose and we're invested in your success, just as you've been invested in ours. We want to help ensure that you continue to be successful through this transition period and beyond.

We've answered some commonly asked questions below. Please reach out directly to our support team if you have additional questions or needs. Contact us by email at support@preclose.com.