How One KW Team TC Scales an Unforgettable Client Experience – Interview with Catherine Evans

At Preclose, we believe in great tools. We believe in making work easier. And we believe that every successful real estate business requires a committed and systematic approach to one thing above all else: client experience.

Buying or selling a home is a significant step for most clients, and it's up to you and your team to make that experience as effortless as possible.

But you don't necessarily need to be a team lead or real estate broker to push for better customer experience. As a matter of fact, an empowered transaction coordinator (TC) can reach for the stars and own the customer experience on behalf of the team.