New Normal, New Expectations: 9 Real Estate Experts Weigh In on Customer Experience in 2021
This year the real estate industry has been shaken, stirred, and served with a twist of surprising resilience and success. As we say...
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Chelsea Donovan
- Dec 22, 2020
- 8 min
How a New Mom Went from Starting a New Career to Running Her Own TC Company in Just 4 Years
There’s no better time to start a new career than…right after having a baby? It might not work for everyone, but for Kelly Blackmon, it...
Chelsea Donovan
- Dec 22, 2020
- 4 min
These 4 Blind Spots Could Be the Reason Your Real Estate Pipeline Is Looking a Little Thin
It’s almost 2021 and the pressure is still real. Between Zillow’s latest news and expert predictions on a K-shaped recovery, real estate...
Chelsea Donovan
- Dec 8, 2020
- 7 min
How to Organize Real Estate Files: Streamline Your Client Experience, Skyrocket Your Business
If you’ve never worked in real estate, it can be easy to underestimate the effort needed to effectively organize and manage the business...
Chelsea Donovan
- Dec 1, 2020
- 10 min
Real Estate Transaction Coordinator Software: The Team Leader’s Guide to Getting the Best
Not all transaction coordinator software is created equal. And it doesn’t matter if you have decades of experience in the real estate...
Chelsea Donovan
- Dec 1, 2020
- 7 min
The Importance of Customer Service in Real Estate (And Why Some Teams Are Leaving 'CS' Behind)
The real estate industry has gone from agents using hard-bound Rolodexes to track prospects, to AI-powered CRMs and bots that reel out...
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- Nov 19, 2020
- 6 min
How One KW Team TC Scales an Unforgettable Client Experience – Interview with Catherine Evans
At Preclose, we believe in great tools. We believe in making work easier. And we believe that every successful real estate business...
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- Nov 16, 2020
- 3 min
Zillow's Latest News: Customer Service in Real Estate Just Became More Crucial than Ever
2020 has been an unpredictable year for most markets, and the real estate industry is no exception. On September 22nd, the industry's...
Chelsea Donovan
- Nov 11, 2020
- 8 min
Your Real Estate Pipeline from Your Customer's P.O.V.—5 Steps to Boost Referrals and Repeat Business
In today’s world of robocallers and iBuyers, there is more competition and less differentiation than ever. Maybe that’s why many modern...
Chelsea Donovan
- Oct 12, 2020
- 4 min
Master Your Contract-to-Closing Pipeline: 5 Must-Know Tips to Keep the Closings Coming
You track the upcoming deals in your real estate pipeline every week. But what about your customers under contract? Here’s how to make sure
Chelsea Donovan
- Oct 6, 2020
- 7 min
How One Transaction Coordination Business Owner Closed 1,000 Files in 6 Months
Ready to take your real estate transaction coordination to the next level? Here’s how one Realtor turned entrepreneur closed 1,000 files in
Brittany Ryan
- Sep 16, 2020
- 7 min
How to Leverage Real Estate TC Systems to Close 30+ Files A Month - Interview with Tammi Deinlein
“I’m able to close anywhere from 30-60 files per month, or 30 per transaction coordinator because I’ve got the systems and models..."
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